採用情報

TP-Linkは常に情熱を持ちながら、熱心に仕事に取込む方を探しています。当社は多様性と企業家精神を注視するグローバルカンパニーです。TP-Linkは優れた仕事環境を提供します: 水準以上の給与、有給制度、残業手当、社内賞与制度。無線LAN機器世界No.1シェアを誇る当社でチャレンジをしたい方は、当社迄CVをお送りください!

  • Senior Technical Support Engineer


    Full-time

    Senior Technical Support Engineer

    Tokyo

    Job Summary

    This is a customer supporting role where as a Technical Support Engineer you will work to solve product and network problem. As a Senior Technnical Support, you will provide support to the customers, have chance to help manage the support team and big potential of carrer development, report directly the General Manager. To be successful in this role, you should be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges.

     

    Responsibilities

    • As the Senior Technical Support Engineer, receive calls from the customers, answer the questions and solve problems of TP-LINK products
    • Training other L1 Technical support and help them improve IT skills, help building the Customer Support Quality and Warranty process standard
    • Products testing and submit testing reports
    • Help products customized, product's translation(QIG\Package\User Manuel) and translation checking of software, provide products improving and customized advices
    • Other jobs related to products or sales technical support

     

    Requirements

    • Bachelor's degree or above, IT technology background
    • Native Japanese, basic English speaking and writing
    • 3+ year experience in the IT technology industry, has working experience in any other Networking brands or Engineer experience in relevant IT industry will be preferred
    • Patient and good at communication
    • CCNA will be an added advantage

     

    What you can expect?

    • Technical and Product Training;
    • Possibilities to further develop your career within Customer Support  being a Support Manager in the future and other TP-Link SMB as a sales engineer ;
    • Being the part of TP-Link brand – you will have a chance to know how its products are sold over 120 contries.
    • Regular working hours (Monday-Friday) 09:00-18:00
    • Opportunity to work in a globle environment where you can use Japanese, English and Chinese.

         

     A company culture that values diversity and thrives on entrepreneurial values. We like to have fun and work effiently.

    Want to join us?

    We would like to meet you!

    If you are interested, pls contact us by hr.jp@tp-link.com

    Learn More
  • Technical Support Engineer


    Full-time

    Technical Support Engineer

    Tokyo

    Job Summary

    This is a customer supporting role where as a Technical Support Engineer you will work to solve product and network problem. As a Technnical Support, you will provide support to the customers,. To be successful in this role, you should be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges.


    Responsibilities

    • As the Technical Support Engineer, receive calls from the customers, answer the questions and solve problems of TP-LINK products
    • Products testing and submit testing reports
    • Help products customized, product's translation(QIG\Package\User Manuel) and translation checking of software, provide products improving and customized advices
    • Other jobs related to products or sales technical support


    Requirements

    • Bachelor's degree or above, IT technology background
    • Native Japanese, basic English speaking and writing
    • Experience in any other Networking brands or Engineer experience in relevant IT industry will be preferred
    • Patient and good at communication

    What you can expect?

    • Technical and Product Training;
    • Being the part of TP-Link brand – you will have a chance to know how its products are sold over 120 contries.
    • Regular working hours (Monday-Friday) 09:00-18:00
    • Opportunity to work in a globle environment where you can use Japanese, English and Chinese.

        

    A company culture that values diversity and thrives on entrepreneurial values. We like to have fun and work effiently.

    Want to join us?

    We would like to meet you!

    If you are interested, pls contact us by hr.jp@tp-link.com

    Learn More
  • SMB Sales Account Manager


    Full-time

    SMB Sales Account Manager

    Tokyo

    外資系ネットワーキング機器メーカーにてSMBセールスアカウントマネージャーのポジションがオープンしております。パートナーとの関係性を強化・維持し、パートナーが抱える問題に適した製品の提案、トレーニングし、更なる売上拡大と信頼度を高めていただきます。インフラ、ネットワーク、Wi-Fiルーター、スイッチングハブ業界経験者優遇

     

    ■■□仕事内容□■■
    【1】Responsible for the sales of the SMB products
          SMB製品の販売全般を管理


    【2】Develop potential B2B distributors or Integrators, develop the SMB business/channel
          潜在B2B代理店舗・インテグレータの開拓、SMBビジネスまたは販売チャンネルの開拓


    【3】Establish the SMB business strategies, make the SMB marketing or program, execute the program to enhance SMB products salesforce
          SMBビズネス戦略を考案、および、SMB市場の販売計画の策定、商品の販売の促進


    【4】Building and managing the Technical support or Hotline team
          技術サポートまたはホットラインチーム構築及びその管理


    【5】Any other things related to the SMB business but no mentioned above
          その他SMB、ビジネス関連業務

     

     

    ■■□求める人材□■■
    【1】Bachelor's degree or above, IT technology background
          大卒以上、IT技術関連知識をお持ちの方


    【2】Native Japanese, Conversational level English & Chinese speaking and writing
          日本語ネイティブ、英語または中国語ができる方


    【3】5+ years experience in the B2B/SMB business, has working experience in anyother Networking brands or SMB experience in relevant industry will be preferred
          5年以上のB2B/SMBビジネス経験がある方。同じ業界のネットワークブランドでの勤務経験あり、または、関連業界でのSMB経験者が大歓迎!


    【4】Has Network IT Technology or B2B/SI customers resource will be preferred
          ネットワーク知識やB2B/SIリソースがある方大歓迎!


    【5】Highly organized and has very effective time management skills, able to multitask
          組織的能力を持ち、効率重視、マルチタスクを同時に対応可能

    A company culture that values diversity and thrives on entrepreneurial values. We like to have fun and work effiently.

    Want to join us?

    We would like to meet you!

    If you are interested, pls contact us by hr.jp@tp-link.com

    Learn More